Privacy Policy

This Privacy Policy explains how Os Quatro Peixes (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit https://osquatropeixes.pt and contact us regarding our aquarium design, installation, maintenance, and related services.

This policy has been prepared in accordance with:

Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
Portuguese Law No. 58/2019 implementing the GDPR
Other applicable Portuguese and European data protection legislation.

Data Controller

Business Name: Os Quatro Peixes

Legal Form: Lda.

Owner / Representative: [FULL NAME]

NIF: 519454812

Registered Address:
Avenida Conselheiro Fernando de Sousa,
nº 19, 15º Piso, Campolide,
1070-072 Lisbon, Portugal

Email: info@osquatropeixes.pt

Personal Data

Depending on how you interact with our website, we may process the following information.

Information you provide

Through our contact form or direct communication:

Name
Email address
Telephone number (if provided)
Company (optional)
Subject
Message
Any files or images you voluntarily upload
Any additional information you choose to provide

The current website primarily uses its contact form as the means of communication. We only collect information necessary to respond to your enquiry. See odoscope.com for more on this.

Automatically Collected Information

When visiting the website, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referring website
Diagnostic and security logs

These data are used for security, website administration, and technical diagnostics.

Purpose of Processing

Your personal data may be processed for the following purposes:

Responding to enquiries
Preparing quotations
Communicating regarding ongoing projects
Scheduling consultations
Providing customer support
Improving website functionality
Detecting abuse and securing our systems
Complying with legal obligations

We do not sell your personal information.

Legal Basis

Depending on the circumstances, processing is based on one or more of the following legal grounds under Article 6 GDPR:

Your consent
Performance of pre-contractual measures
Performance of a contract
Compliance with legal obligations
Legitimate interests, including website security and fraud prevention

Contact Form

When you submit our contact form, the information you provide is processed solely for the purpose of handling your enquiry and any subsequent communication relating to your request.

We ask that you do not include sensitive personal information unless specifically requested.

File Uploads

Our contact form may allow you to upload files (such as photographs of aquariums or project locations).

Uploaded files are used exclusively to:

evaluate your request
prepare quotations
understand technical requirements
provide the requested services.

Files containing malicious content or prohibited material may be rejected automatically.

Cookies

Our website may use cookies and similar technologies for:

essential website functionality
remembering preferences
security
anonymous analytics (where applicable).

Where legally required, non-essential cookies will only be placed after obtaining your consent.

If analytics or marketing cookies are introduced later, this Privacy Policy and any Cookie Policy should be updated accordingly.

Third-Party Services

The website may use third-party providers for services such as:

web hosting
email delivery
spam protection
analytics
security
embedded maps
social media links.

These providers only receive information necessary to perform their services and must process data in accordance with applicable data protection legislation.

Current providers:

Hosting: ALL-INKL
Domain registrar: INWX
Email provider: ALL-INKL
Analytics: None
Maps: None
Spam protection: ALL-INKL

International Data Transfers

Where service providers process personal data outside the European Economic Area (EEA), appropriate safeguards will be implemented in accordance with Chapter V of the GDPR.

Data Retention

Personal data are retained only for as long as necessary for the purposes for which they were collected, including:

responding to enquiries;
fulfilling contractual obligations;
complying with legal accounting or tax requirements;
resolving disputes;
protecting legal rights.

After this period, data are securely deleted or anonymised.

Security Measures

We implement appropriate technical and organisational measures designed to protect personal information against:

unauthorised access
accidental loss
destruction
alteration
disclosure.

Measures may include:

encrypted HTTPS connections
server security controls
software updates
access restrictions
logging
backup procedures.

While we strive to protect all personal data, no internet transmission can be guaranteed to be completely secure.

Your Rights

Under the GDPR, you may have the right to:

access your personal data
rectify inaccurate information
erase your personal data
restrict processing
object to processing
withdraw consent at any time
receive your personal data in a portable format
lodge a complaint with the Portuguese supervisory authority.

Requests may be submitted using the contact information provided above.

Supervisory Authority

If you believe your personal data are being processed unlawfully, you may lodge a complaint with:

Comissão Nacional de Proteção de Dados (CNPD)

Website: https://www.cnpd.pt

External Links

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites independently.

Children’s Privacy

This website and our services are not directed toward children under the age of 16.

We do not knowingly collect personal data from children.

Changes to this Policy

This Privacy Policy may be updated periodically to reflect legal, technical, or operational changes.
The “Last updated” date at the top of this page indicates the latest revision.

Contact

Questions regarding this Privacy Policy or the processing of personal data may be directed to:

OS QUATRO PEIXES, LDA

Address:

Avenida Conselheiro Fernando de Sousa,
nº 19, 15º Piso, Campolide,
1070-072 Lisbon, Portugal

Email:

info@osquatropeixes.pt